Thomas F.'s Reviews

Kangaroo Van Lines

Listed in Commercial Moving, Eviction Moving, Fine Art and Antique Movers, International Moving, Last Minute Moving, Local Moves, Long Distance Moving, Moving and Storage Companies, Packing and Preparation, Piano Moving

(323) 515-7363

3251 W. 6th St. Suite 342B Los Angeles, CA 90020

Reviewed on October 18, 2021. #1 of 98 Reviews

I had booked a move with Kangaroo van lines but unfortunately had a death in my family which completely changed my moving plans. They honor a 48 hour cancellation policy but since I was well over the 48 hour window I reached out to their customer service and explained my situation and they were so accommodating and understanding that they gave me a full refund. The manager even gave me his personal cell phone number and texted with me at all hours not just business hours and worked with me to make sure I was able to receive my refund. You have no idea how much this meant to me during such a hard time, 10/10 for customer service, thank you guys so much!

Skip to toolbar