tbrooks's Reviews

All American Relocation Group

Listed in Commercial Moving, Eviction Moving, Fine Art and Antique Movers, Last Minute Moving, Long Distance Moving, Moving and Storage Companies, Packing and Preparation, Piano Moving

855-253-0330

1 S Ocean BLVD STE 207 Boca Raton, FL 33432

Reviewed on February 12, 2020. #1 of 140 Reviews

My wife and I had an absolute horrible experience using this company recently. Initially, when speaking to an incompetent employee on the telephone, we were told how successful this move would be. What they do not tell you is how they contract another company know as “Integrated Moving Solutions Incorporated (Nancy Valde), who have a poor review rating of a 2.0 by the BBB and speak Very Little English which added to the communication issues. Our move was totally unsuccessful. Two weeks into this now and we still have not received all our goods. (Several flat screen tv’s, huge wardrobe box, large printer, etc). Sierra Jones, an incompetent customer service manager within their staff, recently emails me a claims process that could take up to 120 days to be processed. Really? You can keep your ****** apology.

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